Shipping Policy

Thank you for visiting and shopping at www.candlessoaps.com! Enjoy your moments candles and soaps corp ships all of our orders via [USPS/UPS/FedEx/DHL] and another third parties. You will receive an email update with your tracking number once your order has shipped.

Processing and Delivery Times

All orders are processed within 7- 14 business days. Standard shipping typically takes between [2-8 business days], for destinations within the United States. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number to track your order. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.

Customs Fees and Import Taxes

Enjoy your moments candles and soaps Corp is not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.) or the lost of any packages please contact the shipping company

Contact Us

If you have any questions or concerns regarding your order, feel free to contact us at lianne@candlessoaps.com

Return & Exchange Policy
 

All sales are final and no refund will be issued.

If you have any question concerning our return policy, please contact us at:

Lianne@candlessoaps.com